Seattle, WA "26 June 2002"; The Instant Service, a provider of saving cat and e-mail solutions, today announced the launch of 3.1 immediately. Instant Service 3.1 is the second version of its main means of communication with customers this year. As a society, Homes.com need an e-mail service that worked quickly and efficiently they are able to monitor the reactions and incoming and outgoing mail box. Instant Service is the comprehensive package we needed. With their email service, our service representatives to save valuable time responding to customers, said Patty McNease, Director of Customer Service, Homes.
com. Instant Service regularly holds focus groups to assess customer satisfaction, product development and service expectations. The enhancements and added functionality of 3.1 Instantly service were generated by customer requests collected by our group discussion. The new release of an agent provides better ergonomics, better information and better chat server performance. Highlights Instant Service 3.1: Improving e-agent that can easily lead to new mail and automatic recognition of incoming mail spell check with the client to send self-control, "available for chat and mail agent console interface takes support links to third party applications or length of service Web Client Instant chat server optimized for quality shipping serviceReorganized and complete report capabilitiesRedesigned Call Center Agent Console Interface Library Response "providing customers with the quality of the customer Homes.
com is a priority for us, "said Mike Lande, CEO of service immediately."; Snapshot Service 3.1 offers enhancements that respond directly to requests from our customers. The quality of the increases in value customer service, increasing customer satisfaction and valuable resources. "About Homes.com Homes.com, Inc. (http://www.homes. Com) is a Premier Business Solutions Enabling Technology Provider for Real Estate Industry. The product family includes Homes.com IDX-compliant Broker Advantage ™ and Agent Advantage ™ web development and hosting solutions for real estate professionals.
Homes.com product provides solutions for Internet, eCoaching, Werbung, and PREP Suite 4.5 (TM), a software system for managing the customer, it's the computer that uses the Internet for marketing and productivity of a real estate professional for improvement. Homes.com is a search for homes Consumer Research Portal for the elderly (http://www.homes.com) more than 500,000 unique visitors per month and the largest network of participating countries of real estate services professionals.About Instant Instant Service is a Seattle-based company that services and contact ASP communication with the customer call center to reduce costs, customer contacts and increase job satisfaction increases.
It offers integrated instant messaging service, email management, a dynamic FAQ, and a number of reports of industrial strength administrative tools and Queuing. With a basic fee use, service costs Instant is flexible and promotes cost savings through contact with individual customers. Customers served with MSN eShop, Motorola, Gateway, 3Com, Prudential Financial, McAfee, Sento, tell, Sony Online Entertainment, Pfizer, Raytheon, Ernst & Young, and Venus Swimwear. For more information on the technology interaction service live online, please visit the www.
instantservice.com or call (206) 956-8000.
